I've never had such an awesome work environment like this! Great management. Best team players to work for. Was this review helpful? Yes There are 5 helpful reviews 5 No There are 12 unhelpful reviews Report Share.
Official response from Harbor Freight Tools July 29, Thank you for sharing your positive feedback! We love hearing form our hardworking associates! Here at Harbor Freight, we pride ourselves on creating a positive work environment where our associates have the tools and support to grow and succeed. We thank you for your continued hard work in Cape Girardeau, MO and we look forward to watching you grow with us!
Took this on as a part time job while working another job. I enjoyed it more than my full time job. The pay was terrible but it worked for what I needed. Eventually they made a new policy where employees had to work so many hours and they had to let me go which was very dissapointing.
Work mates make this job super enjoyable, and the customers are great. Cons Super low pay with low raises. Not much opportunity, to make more. Most people I worked with, were wonderful people, but felt they had to, work there because, other places wouldnt hire them, which was too, bad they felt that way. Yes No. Work is easy, depending on what you do. A great place to work if you like working with well with others. Company is very interested in worker satisfaction.
A lot of fun things to do on breaks. Pros good for team building. Cons walking everywhere. Working here really is the worst. The schedule constantly changes on a day to day basis. The entire management team will sit in the office for 30 min gossiping about everyone in the store.
They are very judgemental towards everyone that approaches them. A very uncomfortable work environment. Pros Nothing. Cons Short lunch.
Horrible leadership team. Constant schedule change. Do you enjoy working at your company? Help people considering your employer make a good choice. Not a very hard job except for truck days.
Its a great place to work for the most part. Like all retail companies it has its pros and cons. A lot of the customers that come into harbor are rude so expect that. I love the 4am-8am shifts you get off work and have the rest of the day to yourself. Harbor freight is a good place to work only if your not a parent. You will miss quality time with your kids unless your a sales associate they intend to get out early but, logistics life is brutal you have more expectations and less time with your family no dinners for sure I can tell you that.
You will work every holiday except thanksgiving or Christmas there is no time and the half at this job which should be there knowing we expose ourselves to Covid every day. If they had a better scheduling for people this job would rock.
Pros Pay is good could better base on the work load. Cons Bad scheduling, need better work and family life balance. Time and a half should be put in play. Yes There are 2 helpful reviews 2 No. It's best for young college students or retired adults not parents or people with financial responsibilities. I love harbor freight. Some of the benefits make going else where difficult because it's rare to earn biweekly PTO without a cap.
However, even with recent past raises harbor freight does not pay enough to meet cost of living demands. If you work at harbor freight and want to rent a nice place you're screwed.
Landlords want you to make 3 times the rent which in my case is about No decent community in my area offers anything for less than a thousand a month. I'm currently without a home of my own and living with family. Pros Earn monthly PTO without a cap, so far. Cons Low pay in comparison to cost of living, Part time employees availability is priority over full time, 36 hours a week is their full time that 4 hours each week makes me lose over dollars a month, Best for students or retires.
Yes There are 1 helpful reviews 1 No. I worked with some fun and nice people. Pros Paid vacation. Cons Clean bathroom and my schedule keep changing. Yes There are 3 helpful reviews 3 No. Official response from Harbor Freight Tools January 3, Thank you for taking the time to share your feedback with us. At Harbor Freight, we believe in Excellence in Execution, meaning we get things done by staying focused and sweating the details.
We always encourage associates with questions or concerns regarding standard operating procedures speak with their Store Manager. We thank you for your time in Newnan, GA and we wish you the best of luck in your future career! As a Contact Center Associate we often have customers wait on hold unnecessarily.
We are told to fill out templates and then advise the customers to wait up to 5 days for a response. This creates frustration for both the employees and customers. We regularly fail to process refunds for our hard-working customers in a reasonable timeframe. For a customer to get their refund they often call times to resolve due to our inadequate processes and lack of autonomy. Emails are not answered in a timely manner.
Our systematic tracking information and order status emails relay inaccurate information regularly. Technology is outdated. Systems often fail. Supervisors are overwhelmed with questions from new hires due to the lack of proper training and non-existent SOP's. At least once a day supervisors are no where to be found. The lack of SOP's and poor training resources hinders productivity and sabatoges an employees ability to do their job to the best of their ability. Poor training and internal communication processes compound problems when leadership attempts to roll-out of new ideas.
Very poor ongoing training is provided after the first 10 days. Emails or piecemeal papers are provided that are not clearly thought out which hinders proper execution of "system improvements". With every improvement our customers get bounced around more and our service quality suffers.
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Others others. Wednesday am - pm. Thursday am - pm. Friday am - pm. Saturday am - pm. Sunday am - pm. Holiday Hours Show. Christmas Eve am - pm. Christmas Day Closed. New Year's Day am - pm.
Veterans Day Regular Hours. Thanksgiving Day Closed.
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